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Poster: ronaldmcdonald Date: Jan 19, 2003 6:51am
Forum: etree Subject: trouble

i am currently downloadin the moe show from 4-26-02 but when i click on the link for track 4 of disk one i get this wierd message:
The Tornado CDN is not currently optimized for this type of content. Please paste the following details into an email to support@onionnetworks.com. Source: http://etree01.archive.org/etree/moe2002-04-26dnk.shnf/moe2002-04-26dnkd1.shnf/moe2002-04-26d1t04.shn ContentType: text/html Type: text First 4 bytes: '
this makes no since to me, is the file corrupt, cause all other files work fine?
thanks
DOUG

This post was modified by ronaldmcdonald on 2003-01-19 14:51:37

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Poster: Ry4an Date: Jan 19, 2003 11:15am
Forum: etree Subject: Re: trouble

We're looking into this right now. It appears that the original HTML source gave an error which the Open Content Network software took to be the actual content. When later the fixed source file and the previously hashed error message don't agree the errors is tossed. We should have that problem fixed quickly, and really appreciate the bug report.

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Poster: Ry4an Date: Jan 19, 2003 12:01pm
Forum: etree Subject: Re: trouble

It looks like the root cause of this problem is the overloading of the root etree0x servers. When they're overloaded they return error message with text/html content types which are tripping the Open Content Networks security filters. We're making changes now that will both improve the clarity of this error message, and retry internally when this occurs.

For now your best bet is to wait a few minutes and try again.

I'll post updates to this thread improvements are made.

Thanks to everyone for their bug reports.

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Poster: Administrator, Curator, or StaffJonathan Aizen Date: Jan 19, 2003 12:10pm
Forum: etree Subject: Re: trouble

Please note that this is possibly a result of the new IP limiting. You will not be able to download more than one track at a time on any of the machines.

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Poster: Ry4an Date: Jan 19, 2003 12:14pm
Forum: etree Subject: Re: trouble

That's great thinking Jon. That would explain why the server is returning a text/html error message for a audio/shn file, and is thus tripping the security filter. I'll look into ways that we can make the connection limiting and the Open Content Network software work together better and get back to you soon.

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Poster: Ry4an Date: Jan 22, 2003 1:14am
Forum: etree Subject: Re: trouble

Okay, as Jon helped us to figure out the problem was with the new one-download-at-once limit that the archive.org folks have imposed on the etree0?.archive.org servers. Through a crazy series of events the error message that should have said "Hey, you're downloading too many files at once" instead gave that bizarro security violation message.

This has been fixed insofar as it now pops up the archive.org sourced "Hey, you're downloading too many files at once" message instead of the wierd error. You're still not able to download more than one file at a time (a limitation that has nothing to do with the Open Content Network enabled downloads), but now the error when you try to makes more sense.

One thing of note: the software we use to deploy the Open Content Network software automatically updates the software on your system, but it does so in the background. So the first time you exit the software (right click on the onion in the system tray) and then start a new download, you will be downloading the new version in the background -- but not running it. You'll need to exit and re-run again to actually be running the new version. However, since the only change is a clarified error message, it's probably not worth that hassle to force and update.

Thanks to everyone for their patience and help on this matter. Please don't ever hesitate to email support@onionnetworks.com with any comments, problems, or suggestions related to the OCN deployment on archive.org.

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Poster: Administrator, Curator, or Staffbleblanc Date: Jan 19, 2003 10:05am
Forum: etree Subject: It's an Onion Networks error.

It's telling you there's a problem with the Onion Networks installation on that file. Onion Networks is a bandwidth sharing tool that we use to increase throughput.

Follow the instructions for the email, and hopefully we'll get it fixed ASAP.

-Brad